Returns & Exchanges
At AtPerry's Healing Crystals, we want you to be completely satisfied with your purchase; if your jewelry doesn't resonate with you, we offer a 30-day return policy for all unworn items. Simply ensure the crystals are in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive an authorization code.
Prepare the Package
Securely pack the jewelry in its original gift box and protective wrap to prevent damage to the crystals during transit.
Ship the Item
Affix the provided return shipping label and drop the package off at any authorized carrier location.
Receive Your Refund
Once our gemologists inspect the returned item, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing